Understand what a system is and how a company defines it based on their business model. Learn how the parts or subsystems of a system affect the system as a whole. Tie the system and its subsystems to the business based on the Business Centric Log Management (BCLM™) methodology to help with the log management and analysis. Track only what is important to the system and business. Reduce the time it takes to do root cause analysis and make better decisions based on systems thinking.

Learn the advantages of getting executive buy-in for doing log management and analysis based on the Business Centric Log Management (BCLM™) process. Know what it takes to prepare for the process and present the case for implementing it. Get some insight to the tricks of trade for making the process possible.

Use systems thinking and statistical analysis to learn more about your proprietary applications. Analyze their behavior based on the logs they generate. Determine patterns and trends to obviate system downtimes.

Reduce risk by learning what to log. Become effective and efficient in doing log analysis. Find the root cause of problems faster. Use the Business Centric Log Management (BCLM) process to tie the systems and IT department to the goals and strategies of the business. Discover things about the systems not readily known before. Make better decisions and communicate more effectively.